CognitiveScale, the provider of industry-specific machine intelligence software, has announced that it is using blockchain technology to its customer engagement and process intelligence products for healthcare, financial services, and workforce productivity, in order to deliver artificial intelligence (AI) applications.

According to the official release, the process termed as Blockchain-with-a-Brain will observe the chain and engages chain participants with contextual insights. It will learn continuously to maximize trust and compliance in the network while enabling AI-powered applications and business processes with enhanced protection, provenance, and privacy of sensitive data.

"As digitization and machine intelligence continues to proliferate and get pervasive, the need for customer intimacy, transparency, and security of data are becoming essential to next-generation business networks. CognitiveScale is one of the first companies to combine blockchain, big data, and machine learning for industry-specific outcomes that power the next-generation Internet of Trust," Nij Chawla, Chief Product Officer of CognitiveScale said.

CognitiveScale has two products ENGAGE and AMPLIFY, which uses machine intelligence to transform the customer experience and deploys self-learning and self-assuring business processes at the core. These products are powered by the company’s Cognitive Cloud foundation and secured with blockchain. It will leverage the immutability, immediacy, and transparency of information captured within a blockchain in order to verify medical and financial records, online purchasing advice and procurement processes, among others.

The benefits of blockchain powered AI applications and processes include compliance, immutability, trust and veracity for financial services firms, healthcare organizations and workforce operations leaders across industries. The company’s Blockchain-with-a-Brain can be accessed in limited release with a complete product release coming in early 2017.