The European Commission is examining whether Booking.com protects guests from phishing attempts that exploit reservation details, testing the platform’s safeguards against fraudulent payment demands under the Digital Services Act. Investigators will review how guest information reaches accommodation providers and how the site’s messaging service works; they will also examine suspect property listings and whether travelers can identify results promoted because a provider pays Booking.com a higher commission. The Commission plans to gather more evidence through information requests, interviews or inspections, but has set no decision date; the inquiry itself is not a finding that the company broke the law, as EconoTimes reported when the investigation opened.
