Floki said it has shut down affected bot services during an exploit investigation, warning users to stop sending funds to bot wallets until further instructions.
Floki says it is determining who was affected; it plans to move those users to new wallets and transfer any balances left in the bot wallets.
Users who exported a private key and still hold funds in the linked bot wallet were told to move the balance to a wallet only they control.
Floki said its representatives will not be first to contact users by direct message or ask for wallet recovery information. Floki cautioned users to disregard anyone promising to return funds or recover assets.
The service pause and warning against new deposits remain in place until Floki issues another notice.
