The U.K. Insolvency Service said people could contact it as usual on Friday, Nov. 13, as email problems linked to a global Microsoft outage appeared to be easing, while users reported wider service issues.
The agency’s notice covered its email service and did not say Microsoft’s broader products were back to normal. EconoTimes previously reported that Microsoft was tracking an email backlog during its recovery efforts.
The Economic Times, in an article credited to the Associated Press, reported that nearly 130,000 users on Downdetector reported trouble accessing Outlook. The Economic Times article, credited to the Associated Press, also described users struggling to send or receive messages or open inboxes, with reports involving Microsoft 365 tools such as Teams and Copilot.
Microsoft’s status updates first cited Exchange Online mailbox access problems in the Americas, then warned that connectivity issues could affect any region. The Economic Times, in an article credited to the Associated Press, reported that Microsoft pointed to strain in part of its infrastructure and servers that became unavailable after automated health checks. Microsoft said it was testing a fix while rolling out another method for those checks; the cause of the server failures was not immediately clear.
