The Competition and Markets Authority ended obligations governing postal franking-machine suppliers on Nov. 4, 2026, removing rules first published in 2005 that set terms for reseller access and third-party maintenance.
Pitney Bowes and Neopost were required to provide resellers with franking machines and ink cartridges and tell the CMA which models they made available through that channel.
Royal Mail’s obligations concerned independent servicing. The postal operator could not defer to manufacturers when authorizing outside maintainers and had to make information about all approved providers public.
The CMA said the requirements relied on the market-investigation provisions of the Enterprise Act 2002. At the end of its review, the authority issued a final decision, ended the measures and removed them from the register tracking remedies still in force.