Conrad Seoul apologized amid an investigation for breaching the Food Sanitation Act in serving detergent instead of syrup to a guest in its buffet restaurant.
The five-star hotel said it “sincerely apologizes” to the customer for the “major inconvenience” while vowing to observe health and safety standards rules.
The hotel added that it is actively cooperating with the authorities on the investigation.
It was alleged that the hotel and four staff members committed professional negligence resulting in injury.
The case was sent to the prosecution by Seoul’s Yeongdeungpo Police Station last month.
Conrad Seoul is part of Hilton’s international high-end brand Conrad Hotels & Resorts.


DOJ Seeks Dismissal of Gautam Adani Bribery Case, Citing Foreign Scope
Trinidad Businessman Dominic Hadeed Appeals Detention Over Alleged Assassination Plot
South Korea’s KOSPI Enters Bear Market Despite Remaining 2026’s Best-Performing Major Stock Index
Bayer Wins Major U.S. Supreme Court Roundup Lawsuit, Shares Surge
Gold Price Holds Near $4,000 as Middle East Tensions and Fed Rate Hike Bets Grow
US-Iran Strikes Escalate as Strait of Hormuz Crisis Pushes Oil Prices Higher
BOJ May Raise Japan Growth Forecast While Keeping Focus on Inflation Risks
Amy Coney Barrett Faces Conservative Backlash After Key Supreme Court Rulings Against Trump
DOJ Subpoenas New York Times Journalists Over Air Force One Leak Report
New Mexico AG Accuses DOJ of Delaying Jeffrey Epstein Ranch Investigation
Trump Administration Sues Maryland Over Alleged Sanctuary Immigration Policies
Australia Consumer Sentiment Rises in July as Fuel Price Relief Lifts Confidence
Dollar Eases as Middle East Conflict, Fed Outlook and Japan Pension Policy Drive FX Markets
Asian Currencies Weaken as Stronger Dollar Weighs, Yen Supported by GPIF Repatriation Hopes
China Home Prices Fall Again in June Despite Slower Pace of Decline
Australia Sues Amazon Over Prime Video Ads and Subscription Terms 



