Apple: Force Restart Your iPad Pro In Case of Screen Blackout

Apple’s much awaited iPad Pro shipped last week and has already hit its first roadblock. Many users reported the issue that the device shuts off while charging and requires a hard reset to turn on.

On the Apple discussion forum, a user going by the name darkwire.shadow said:

“At night it [iPad Pro] was down to 40% so I charged it and went to bed.  When I woke up it was "dead".  It wouldn't wake up.  I needed to perform a hard reset to get it to come to life.  Worked on it for a couple of hours and had to run an errand.  Plugged it back in as I was going to need a full charge later that day.  Came back to it, same thing.  Dead.”

The Cupertino company acknowledged the issue and has offered a temporary fix when the “iPad Pro stops responding and the screen is black”. It advises users to ‘force restart’ the device by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.

“Apple is aware of this issue and is investigating”, the online post said.