Critical Alert Promotes Suzanne West, RN to Director of Clinical Services

JACKSONVILLE, Fla., Jan. 26, 2017 -- Critical Alert Systems, a leading provider of nurse call solutions for hospitals and health systems, today announced that Suzanne West, RN has been named as Director of Clinical Services for the company. With over 20 years of clinical experience and leadership as a Registered Nurse in Emergency Department, ICU and Cardiac Critical Care settings, Ms. West will provide her considerable expertise to help the company’s nurse call clients maximize workflow efficiencies and enhance caregiver communication.

“As nurse call system and deployments have become more sophisticated, complex and tightly integrated with third-party communication devices and systems, it becomes more challenging for hospitals to achieve and maintain their patient safety, quality, and satisfaction goals,” stated Suzanne West, RN, director of Clinical Services for Critical Alert Systems.  “Above all, the Clinical Services team is committed to working directly with the clinical and IT stakeholders in our client hospitals to deploy practical solutions centered on caregivers working within each units. These are the true experts on literally every aspect of patient care and workflow efficiency, and their input is vital to the effective design, implementation and long-term durability of any nurse call deployment.”

Prior to joining Critical Alert Systems, Ms. West achieved an extensive background in Clinical Consulting and management for companies such as Medhost, Emergin-Philips, Vocera and Extension.

About Critical Alert’s Clinical Services Department
Critical Alert Clinical Services Department specializes in developing and utilizing proven methodologies in collaboration with clinical leadership to help improve HCAHPS scores, higher rates of staff adoption and better utilization of resources. Its team of experienced Registered Nurses & clinical workflow experts provide clinical workflow analysis and design, User Acceptance Testing (UAT), onsite training, and support. Their accurate assessments and advice on best-practices and guidelines are designed to help achieve the best possible outcomes for hospitals and healthcare organizations.

About Critical Alert Systems
Critical Alert Systems offers the most advanced, easy-to-use, reliable and secure Nurse Call solution on the market. The company’s portfolio of software, hardware products and integrated partner offerings help hospitals drive down costs while improving their quality of care. Our focus on clinical productivity, innovative use of technology and patient safety leads to quieter, more efficient units, improved outcomes for patients and better utilization of nursing resources. For more information, visit: www.nursecall.com. Follow Critical Alert on LinkedIn and Twitter.

Critical Alert is a trademark of Critical Alert Systems. All other product or service names are the property of their respective owners.

Critical Alert Media Contact
TopSpin Communications
Joe Waldygo
P: 480-363-8774
E: [email protected]