Denmark’s Agency for Digital Government has selected Nine A/S to help develop shared infrastructure for AI assistants, an effort intended to make public-service guidance easier to access across government.
The contract covers work on a common digital assistant and the systems behind it, the agency said Wednesday, Oct. 21. Nine is a subsidiary of Trifork Group AG, which also announced the award in a company release the following day.
The assistant is planned first for borger.dk and sundhed.dk. The agency says its initial version is intended to provide general guidance spanning government bodies, including through chatbots on the two websites. The service would use information from public authorities.
Denmark’s 2026-29 Joint Public Digitalisation Strategy places the project within a broader effort to coordinate digital services across government. The strategy calls for developing and testing shared foundations for public-sector assistants.
Local Government Denmark says the wider initiative is intended to help citizens and businesses identify relevant public services while easing routine guidance demands on public employees. The sources describe these as project goals; they do not give a contract value or launch schedule.
Trifork said the infrastructure could support assistants on additional public-sector platforms in the future. Jacob Strange, Nine’s CEO, said the project could improve access to public services and reduce administrative workloads. “AI offers a significant opportunity to make public services more accessible,” Strange said in Trifork’s announcement.
