Landmark Group said an unauthorized intrusion into some of its systems gave access to names, contact details and birth dates of Shukran members, while payment card details, passwords and rewards balances were unaffected.
The company said the affected system was secured and an investigation is underway. Relevant regulatory and law enforcement authorities have been notified, Landmark said.
Some affected members received WhatsApp notices late Tuesday, Gulf News reported. Shukran urged members to be cautious about unexpected calls and messages involving Landmark, Shukran or its brands, and not to share passwords, one-time passcodes, banking information or identity documents.
Landmark said its systems do not hold debit or credit card details and that passwords are stored in a protected, non-readable form. Members’ Shukran points, balances and wallets were not affected, the company said.
Shukran’s website FAQ says its app and loyalty services continue to operate normally. Landmark has not disclosed how many customers were affected or when the access occurred. Its investigation is ongoing.
