Magento Commerce and DHL Partner to Enhance Merchant and Buyer Experiences

LAS VEGAS, April 25, 2018 -- Magento Commerce, the worldwide leader in cloud digital commerce innovation, today announced industry-leading Deutsche Post DHL Group as a Premier Partner. The Premier-level partnership recognizes best-in-class technology solutions that help drive commerce innovation. Together, Magento Commerce and DHL will work to provide merchants with the progressive and flexible shipping options they need to deliver exceptional, end-to-end customer experiences.

Businesses have a tremendous opportunity to increase revenue by offering more shipping choices to customers. However, there is still a large disconnect between what consumers expect and what merchants can deliver. According to a recent study from eConsultancy, 50 percent of abandoned purchases are due to inadequate shipping options. The partnership with DHL will provide merchants with various options for their customers to receive and return, including next day delivery, international shipping, and returns management.

“Commerce is no longer just about the ‘buy button’ and our merchants are looking to meet their customers when and wherever they want to engage, buy, and receive their purchases,” said Mark Lenhard, Senior Vice President of Strategy and Growth at Magento Commerce. “By partnering with DHL, our joint merchants will be able to offer improved customer experiences and grow their business, by providing their customers with the fast, convenient shipping options they expect.”

As a Premier Partner, DHL will work with Magento Commerce and its global partner network on strategic go-to-market strategies to educate and enable merchants on how to enhance their eCommerce shipping programs. In addition, DHL will have the opportunity to share best practices, product innovation, and thought leadership on key challenges that merchants are facing today, including how to increase cross-border shipping.

“We’re particularly excited about the potential of Magento Shipping, and will integrate our most advanced shipping solutions there,” said John Pearson, CEO Europe and Global Head of Commercial, DHL Express. “Deutsche Post DHL Group has a history of working with leading technology partners like Magento. We will maintain our global leadership position only by innovating and adopting new technologies. Magento Commerce is at the leading edge of ecommerce technology, and DHL is the global logistics leader. Our association is sure to benefit both organizations—most importantly our ecommerce customers.”

The announcement was made during the company’s 2018 Imagine conference, which brings together more than 3,000 eCommerce experts. The companies plan to integrate the full set of DHL shipping capabilities directly into the Magento Commerce platform. To learn more about how Magento and DHL are driving commerce beyond compromise, visit Magento.com.  

About Magento

Magento is the leading provider of cloud commerce innovation to merchants and brands across B2C and B2B industries, with more than $155 billion in gross merchandise volume transacted on the platform annually. In addition to its flagship digital commerce platform, Magento Commerce boasts a strong portfolio of cloud-based omnichannel solutions that empower merchants to successfully integrate digital and physical shopping experiences. Magento Commerce is the #1 provider to the Internet Retailer Top 1000, the B2B 300 and the Top 500 Guides for Europe and Latin America. Magento Commerce is supported by a vast global network of solution and technology partners, a highly active global developer community and the largest eCommerce marketplace for extensions available for download on the Magento Marketplace. More information can be found at www.magento.com.

About Deutsche Post DHL Group
Deutsche Post DHL Group is the world’s leading mail and logistics company. The Group connects people and markets and is an enabler of global trade. It aspires to be the first choice for customers, employees and investors worldwide. The Group contributes to the world through responsible business practices, corporate citizenship and environmental activities. By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics. Deutsche Post DHL Group is home to two strong brands: Deutsche Post is Europe’s leading postal service provider. DHL offers a comprehensive range of international express, freight transport, and supply chain management services, as well as ecommerce logistics solutions. Deutsche Post DHL Group employs approximately 510,000 people in over 220 countries and territories worldwide. The Group generated revenues of more than 60 billion Euros in 2017. More information is available at www.dpdhl.com/en/about_us.

Contact Information

Cat McCormack

magento [at] launchsquad [dot] com

415-625-8555