Multiple Sutherland Healthcare Solutions Delivery Sites Receive Prestigious URAC Accreditation, Highlighting Commitment to Quality and Service

CLIFTON, N.J., Oct. 03, 2016 -- Sutherland Healthcare Solutions, Inc., today announced it received full URAC Credentials Verification Organization Accreditation at both its Chesapeake and Hyderabad delivery locations. This accreditation was completed after URAC performed a full auditing of these two Sutherland sites as well as the internal processes of several departments within Sutherland.

The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards.

URAC accreditation requires applicants to submit policies, procedures, and other organizational information that is followed by a review. Once an application is received by URAC, a primary reviewer is assigned and coordinates all aspects of the review until a decision on accreditation has been determined.

“We applaud Sutherland Healthcare Solutions on achieving full URAC Credentials Verification Organization Accreditation,” said URAC President and CEO Kylanne Green. “In today’s healthcare market, URAC accreditation provides a mark of distinction for organizations to demonstrate their commitment to quality healthcare.”

Dr. Graham Hughes, Sutherland Healthcare Solutions’ chief executive officer, echoed Ms. Green’s sentiments. “It’s truly an honor to be recognized by URAC for our commitment to providing clients with high-quality healthcare solutions. Receiving this prestigious distinction underscores our commitment to our clients and using best practices in healthcare. Moving forward, this accreditation allows us to handle more complex data which will allow us to better serve our client’s future needs through higher value solutions. Ultimately, earning URAC accreditation is about being able to better provide solutions that help our clients achieve the Triple Aim of healthcare.”

Dr. Hughes also emphasized that the same best practices used at the URAC accredited sites are used across the entire organization. Sutherland’s current URAC accreditation is active for three years at which time Sutherland will be able to renew its status. The Sutherland services which will benefit most from the URAC accreditation include credentialing, provider data management, claims administration, and population health solutions.

To learn more about the Sutherland Healthcare Solutions, contact us at [email protected].

About URAC
Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification, education, and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of health care. Our portfolio of accreditation and certification programs span the health care industry, addressing healthcare management, health care operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.

URAC’s accreditation is nationally recognized by state and federal regulators to ensure the highest level of quality is delivered to consumers. URAC accreditation and its programs and standards appear in state legislation, state regulation, and federal regulation. URAC has deemed status in state and federal certification programs and is authorized by HHS as an accreditor for Qualified Health Plans in the Health Insurance Marketplace. URAC currently has 24 accreditation programs. As an independent third-party, in functions apart from any particular stakeholder group. The URAC governing board of directors contains representatives from many impacted constituencies: consumers, providers, employers, regulators, and managed care industry experts.

About Sutherland Healthcare Solutions
Sutherland Healthcare Solutions is a wholly owned subsidiary of Sutherland Global Services, Inc., a global provider of business process and technology management services with more than 38,000 employees and 60 global locations. Headquartered in Clifton, New Jersey, Sutherland Healthcare Solutions is a leading provider of consulting, business process outsourcing (BPO), information technology outsourcing (ITO), and analytics services to the entire healthcare ecosystem. With 5,000 dedicated employees in 15+ global sites, Sutherland delivers customized and scalable solutions including contact center, provider data management, coding, revenue cycle management, healthcare IT, experience consulting, and population and payment solutions. Learn more at www.sutherlandhealthcare.com.

Media Contact:
Amy Grazer, Head of Strategic Initiatives and Branding
(973) 518-3841 or [email protected]