Salesforce agreed to acquire Cresta on Monday, a deal involving a company that builds voice-focused customer experience software and is expected to close in the first quarter of fiscal 2028.
Cresta's products are designed for customer experience teams that handle voice interactions. Salesforce did not disclose the purchase price.
The transaction remains subject to customary closing conditions. Salesforce expects to complete it in the opening quarter of its 2028 fiscal year.

