Raymond Ltd. Chairman and Managing Director Gautam Singhania urged Indian buyers to be wary of Maserati on Oct. 31, alleging unresolved owner concerns as the automaker expanded its dealership network.
Singhania wrote on X, “Paid for luxury, got a lemon,” and warned readers to “beware of the hype.” He accused the company of failing to settle serious issues affecting existing owners but did not identify the fault, the vehicle involved or the remedy he sought.
BusinessToday and NDTV Profit reported that Singhania said recently appointed dealers also had not resolved his concerns. The reports reviewed did not include repair records or an independent assessment of the complaint. In a separate Instagram caption, he said an issue remained unresolved, according to NDTV Auto, which also reported that the accompanying video focused on an MC20. The caption did not identify the car as the subject of his complaint.
Maserati said its Oct. 30 Mumbai event formally launched Navnit Maserati, introduced updated Grecale, GranTurismo and GranCabrio models, and marked the India debut of the GT2 Stradale. The company said the Trade Centre showroom in Mumbai’s Bandra Kurla Complex would support its retail business across western India, with its full model range and manufacturer-approved after-sales service.
Maher Abdalla, Maserati’s managing director for the Middle East, India and Turkey, said the company’s strategy centered on “sustainable growth” and “selective network expansion.” The service offering was part of Maserati’s announcement, which did not address Singhania’s allegations. NDTV Profit and BusinessToday reported that Maserati had not responded by the time they published.
The dispute follows a public disagreement over Singhania’s Maserati MC20 in 2023. Maserati said the technical concern he raised was compatible with the car’s design and described the vehicle as being in “perfect condition,” according to contemporaneous reports. The latest posts do not establish whether Singhania’s current complaint involves the same car or issue.
