Starbucks (NASDAQ:SBUX) is struggling in China, its second-largest market, due to a slowing economy, low consumer confidence, and fierce competition. The U.S. coffee giant has lost its market leader position to Luckin Coffee, which surpassed Starbucks’ domestic revenue in 2023 with over 20,000 stores, compared to Starbucks’ 7,596 locations. Competitors like Cotti and KFC’s K Coffee have also gained ground by offering lower-priced beverages, intensifying the price war.
Analysts suggest that Starbucks should avoid competing on price and instead focus on strategic partnerships and revitalizing its brand experience. Industry experts believe teaming up with local investors—similar to McDonald's successful China partnership—could help Starbucks regain market share. Firms like KKR & Co, Fountainvest Partners, and PAG are reportedly interested in acquiring a stake in Starbucks China.
CEO Brian Niccol is leading a global turnaround plan, emphasizing Starbucks’ core identity as a premium coffee experience. The company aims to restore its reputation as a welcoming space for customers rather than competing with Luckin’s fast, low-cost model. Strategies include bringing back condiment bars, personalizing orders with handwritten names, and enhancing the in-store experience.
In China, Starbucks has also increased product innovation, launching new localized drinks and desserts. However, experts say these efforts need to be more aggressive to stay competitive. While Luckin dominates with high volume and convenience, Starbucks may benefit from a growing coffee culture in China, eventually positioning itself as the premium choice.
Despite ongoing struggles, analysts believe that with the right strategy, Starbucks can reclaim its footing in China’s evolving coffee market.