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Three Malaysian Banks Faced Separate Service Disruptions on Nov. 6

High ATM transaction volume made MEPS cash withdrawals difficult for BSN customers.

Updated 1 min read
A customer uses an ATM at a bank branch in Kuala Lumpur, Malaysia. (AI-generated image / EconoTimes)
A customer uses an ATM at a bank branch in Kuala Lumpur, Malaysia. (AI-generated image / EconoTimes)

Three Malaysian banks faced service disruptions on Friday, Nov. 6, affecting customers trying to withdraw cash, use a mobile app or reach a bank website.

Bank Rakyat’s website was temporarily inaccessible, while Android 17 compatibility problems affected use of Bank Islam’s mobile app. At BSN, high ATM transaction volume made cash withdrawals through MEPS difficult.

The incidents affected separate banking services. No shared cause was identified, and there was no evidence of a cyberattack.

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