An EconoTimes perspective

Norman Shaw

Associate professor, Ryerson University

Associate professor, Ryerson University Norman's research focus is to find out what motivates individuals to use technology and why some people adopt advanced features more readily than others. A prior study investigated how primary care physicians are using Electronic Medical Records. His current research is focussed on the adoption of smartphone apps for face-to-face transactions. His latest study evaluated hotel guests attitudes towards using their mobile phone as a room key. He is currently investigating consumers’ attitude towards using a mobile wallet at the point-of-sale.