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Cassandra Cross

Cassandra Cross

Cassandra is currently a Senior Lecturer with the School of Justice, Queensland University of Technology. She joined QUT in 2012, from the Queensland Police Service, where she worked in research and policy roles. Since 2008, Cassandra has focused her research on various aspects of online fraud, including the policing of online fraud, the prevention of online fraud, and the need to support victims who experience online fraud. In 2011, she was awarded the Donald Mackay Churchill Fellowship, which enabled her to travel to the UK, USA and Canada to examine how these jurisdictions respond to online fraud.

She is has just completed a national project with colleagues aimed at improving the reporting experiences and support services available to online fraud victims. This project interviewed 80 victims of online fraud across Australia who reported losses over $10K to the Australian Competition and Consumer Commission. The findings from this research are due for release shortly.

Cassandra contributes to Project Sunbird, which is a collaborative project targeting online fraud between the West Australian Police and Department of Commerce. She is also the author of the training package entitled "Seniors Online Security", which was developed by the Carindale Police Citizens Youth Club, and is a regular speaker at seniors groups across Australia, educating them about online security. Recently, she was elected to the Board of Directors, for the Queensland Police Citizens Youth Welfare Association (QPCYWA).

What could a My Health Record data breach look like?

Jul 24, 2018 17:08 pm UTC| Insights & Views Health

Last week marked the start of a three-month period in which Australians can opt out of the My Health Record scheme before having an automatically generated electronic health record. Some Australians have already opted...

Banks can't fight online credit card fraud alone, and neither can you

Aug 08, 2017 15:10 pm UTC| Insights & Views Technology

Online credit card fraud is on the rise in Australia, but pointing the finger at any one group wont help. Its an ecosystem problem: from the popularity of online shopping, to the insecure sites that process our...

The victims' verdict: what happens when they try to report online fraud

Aug 23, 2016 04:32 am UTC| Law

Reporting a crime should not be as traumatic as the experience of the crime itself. But unfortunately this is the sad reality for many victims of online fraud. Australians reported more than A$229 million lost to fraud...

Why we need to do more for the victims of online fraud and scams

May 19, 2016 05:54 am UTC| Insights & Views Law

As we come to the end of National Consumer Fraud Awareness Week, I cant help but reflect on my own work researching this difficult and often fraught area. Imagine if you had a close friend or relative who went online...

Why the victim can also become the offender in online fraud

Apr 15, 2016 01:25 am UTC| Insights & Views Law

Its bad enough when someone loses money to an online scam, but in some cases the victim can also recruit others into the scam causing even further heartache and loss. Thats what happened in the case of 65-year-old...

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Economy

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