CK Hutchison Launches Arbitration After Panama Court Revokes Canal Port Licences 
Washington Post Publisher Will Lewis Steps Down After Layoffs 
Trump Backs Nexstar–Tegna Merger Amid Shifting U.S. Media Landscape 
Tencent Shares Slide After WeChat Restricts YuanBao AI Promotional Links 
Sony Q3 Profit Jumps on Gaming and Image Sensors, Full-Year Outlook Raised 
FDA Targets Hims & Hers Over $49 Weight-Loss Pill, Raising Legal and Safety Concerns 
Prudential Financial Reports Higher Q4 Profit on Strong Underwriting and Investment Gains 
Global PC Makers Eye Chinese Memory Chip Suppliers Amid Ongoing Supply Crunch 
Missouri Judge Dismisses Lawsuit Challenging Starbucks’ Diversity and Inclusion Policies 
OpenAI Expands Enterprise AI Strategy With Major Hiring Push Ahead of New Business Offering 
Alphabet’s Massive AI Spending Surge Signals Confidence in Google’s Growth Engine 
Nasdaq Proposes Fast-Track Rule to Accelerate Index Inclusion for Major New Listings 
SoftBank Shares Slide After Arm Earnings Miss Fuels Tech Stock Sell-Off 
Once Upon a Farm Raises Nearly $198 Million in IPO, Valued at Over $724 Million 
TrumpRx Website Launches to Offer Discounted Prescription Drugs for Cash-Paying Americans 
Toyota’s Surprise CEO Change Signals Strategic Shift Amid Global Auto Turmoil 
LOS ANGELES, July 18, 2017 -- dinCloud today announced the availability of a full-service virtual robot. Dubbed “James”, the virtual robot runs in the cloud, as a service, and requires no coding or configuration by customers. James will help organizations deliver a better customer experience to employees and customers.
James is tasked with testing and documenting the performance and availability of services that are important to an organization. For example, James can validate the customer experience on an e-commerce site, the payroll calculation process in an organization’s ERP software, or other critical services. James can test the user experience 24/7 on systems including SAP, Salesforce, Sage, and Microsoft Dynamics.
Traditional methods used today, such as monitoring tools, have a system-level perspective. dinCloud’s virtual robot service sees through the eyes of the user. It can also be rolled out in less time than it takes to onboard a new employee. Additionally, all setup, configuration, changes, and maintenance are performed by dinCloud. Customers have a dashboard for reviewing performance real-time and also receive alerts via email or text based on thresholds that dinCloud helps users establish.
“Often, organizations receive calls from customers or employees noting that some process is broken. While IT generally has monitoring tools in place, there is still a gap in knowing, and actually seeing, what the user experience is like. Even if the software is not ‘down’, it could still impact user productivity,” said Ali Din, general manager and CMO at dinCloud. “James can proactively and precisely point out these issues. This way, the help desk isn’t reliant on users calling to report the issue, if they even do call.”
Software QA managers, analysts and engineers, software delivery managers, IT managers, e-commerce managers, website admins, and help desk managers will benefit most from “hiring” James. The service can also be leveraged by software companies, Software as a Service (SaaS) providers, and other service providers.
To learn more about the benefits of “hiring” James, pricing, and availability, read the full press release: https://www.dincloud.com/news/virtual-robot-james-launch or visit: https://www.dincloud.com/virtual-robot.
About dinCloud:
dinCloud is a Cloud Services Provider (CSP) helping organizations simplify their use of technology via its cloud platform.www.dinCloud.com; www.linkedin.com/company/dincloud; @dinCloud on Twitter.
Angela Tuzzo MRB PR 732-758-1100 [email protected]
