Washington Post Publisher Will Lewis Steps Down After Layoffs 
Alphabet’s Massive AI Spending Surge Signals Confidence in Google’s Growth Engine 
Ford and Geely Explore Strategic Manufacturing Partnership in Europe 
Sony Q3 Profit Jumps on Gaming and Image Sensors, Full-Year Outlook Raised 
Trump Backs Nexstar–Tegna Merger Amid Shifting U.S. Media Landscape 
Uber Ordered to Pay $8.5 Million in Bellwether Sexual Assault Lawsuit 
American Airlines CEO to Meet Pilots Union Amid Storm Response and Financial Concerns 
Baidu Approves $5 Billion Share Buyback and Plans First-Ever Dividend in 2026 
Prudential Financial Reports Higher Q4 Profit on Strong Underwriting and Investment Gains 
Instagram Outage Disrupts Thousands of U.S. Users 
FDA Targets Hims & Hers Over $49 Weight-Loss Pill, Raising Legal and Safety Concerns 
Nasdaq Proposes Fast-Track Rule to Accelerate Index Inclusion for Major New Listings 
Nvidia CEO Jensen Huang Says AI Investment Boom Is Just Beginning as NVDA Shares Surge 
Rio Tinto Shares Hit Record High After Ending Glencore Merger Talks 
Once Upon a Farm Raises Nearly $198 Million in IPO, Valued at Over $724 Million 
CK Hutchison Launches Arbitration After Panama Court Revokes Canal Port Licences 
Global PC Makers Eye Chinese Memory Chip Suppliers Amid Ongoing Supply Crunch 
SUNNYVALE, Calif., Oct. 03, 2017 -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on December 5, 2017 at the Hyatt Regency O’Hare in Chicago.
According to recent research studies, digital transformation program failure rates are 70-90%, largely due to point-solution spaghetti and unsynchronized innovation. eGain Digital+AI Day will showcase easy-to-consume innovation, at-scale customer success stories, and industry-leading next practices to solve DX (digital experience).
Here are highlights:
• Keynote address
- We Solve: ax + bx +cx = dx! Ashu Roy, eGain CEO
• Thought leadership
- Effortless Experience: The New Battleground for Customer Loyalty: Lara Ponomareff, CX Practice Leader, Corporate Executive Board (now Gartner)
• Customer success at scale with eGain
- Multi-play telco
- Diversified bank
• Next practices and ideas
- Easy AX: Digitize the Agent Desktop
- Quick Automation with AI Knowledge
- Connected Analytics: Customer Journey to Service Operation
- Contact Center Orchestration: From Analysis to Prescription
• Demo lounge and expert access (open all day)
How to register
Visit http://hd.egain.com/edad17/index-press-release.html.
Note: All sessions are subject to change without notice.
About eGain
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys using cutting-edge AI, knowledge and analytics on a digital platform. To find out more about eGain, visit http://www.egain.com/.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
MEDIA CONTACT Tim Cox Zing PR on behalf of eGain Corporate Phone: 650-888-6116 Email: [email protected]
