COLORADO SPRINGS, Colo., Jan. 10, 2018 -- Cherwell Software, LLC, a global leader in IT and enterprise service management solutions, announced today that Craig Harper is leaving the company to pursue other ventures. Harper, who joined the company in 2014 as head of sales, has served as CEO since September 2016. Until a replacement is named, the board has appointed a special operating subcommittee consisting of Vance Brown, co-founder, chairman of the board and former CEO; Vini Letteri, managing director at KKR; and Peter Segall, managing director at Insight Venture Partners.
“It has been an honor to work with Craig, who brought his industry expertise and professionalism to Cherwell,” said Vance Brown, Cherwell’s chairman of the board. “We thank him for his service and wish him the best of luck in the future.”
Cherwell’s existing executive management team will continue in their current roles.
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About Cherwell Software
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique architecture that enables rapid time to value and infinite flexibility—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.
Media Contacts
Kevin Eike, RH Strategic
[email protected]
(202) 585-0210
Ann Boyd, Cherwell Software
[email protected]
(719) 362-7715


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