McDonald’s Sets Up Digital Marketing Fund to Introduce New Ordering Channels, Loyalty Program

McDonald's is investing millions in its new digital marketing strategy. The company will use the new franchisee's digital marketing fund to bet on its mobile business. With its shift to digital marketing, McDonald's will invest more in digital innovation, loyalty programs, and setting up new ordering channels.

Revamp for Better Marketing

McDonald's will move away from traditional media and TV ads, which only generate low returns, and move to the latest modern marketing approach. The company will modernize its marketing strategy to improve its competitive edge while boosting its position in the digital business space, as per PYMNTS.

The burger joint will upgrade its marketing scheme by launching a digital marketing fund in which franchisees in the United States are expected to participate. The company is moving to innovate and keep up with the latest marketing methods.

As it rolls out the fund, McDonald's will require its local operators to offer contributions to the digital marketing fund, which will begin in 2025. In a memo sent out by the company, the company mentioned that the digital upgrade for marketing is part of its broader efforts to expand its digital business.

Where the Investment/Funding Will Go

McDonald's will invest millions of dollars through its new marketing fund. The money will be used for various things, such as enhancing the loyalty program and adding new means of ordering. The plan is to offer other ways to place an order without downloading an app.

Moreover, the restaurant chain aims to reach 100 million members for its MyMcDonald's loyalty program by 2027. It will use part of the investments to attain this goal and increase sales.

"When we shift marketing investment from traditional mass media like television, print and billboard ads, to collective investment in modern and digital capabilities to personalize the experience, we drive profitability," QSR Magazine quoted McDonald's CEO Chris Kempczinski as saying in the company's previous earnings call. "And successfully delivering personalized experiences depends on transforming our restaurants to deliver what customers want, hot fresh orders delivered with convenience and accuracy."

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