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PORTLAND, Ore., Feb. 15, 2018 -- Inavero, a leading provider of client satisfaction surveys and service quality research for accounting firms, announced the winners of the 2018 Best of Accounting Award today on BestofAccounting.com.
The Best of Accounting™ award recognizes accounting industry leaders in client satisfaction and service quality based exclusively on ratings provided by their clients. On average, clients of 2018 Best of Accounting award winners are 2 times more likely to be completely satisfied with the services provided than clients from non-winning firms.
“In an industry where just over 2 in 5 clients would recommend their firm to a friend or colleague, Best of Accounting award winners stand apart,” said Inavero’s CEO and Founder, Eric Gregg. “Inavero is proud to recognize winning firms for their investments in client satisfaction and service quality, and applaud their commitment to continuous service excellence.”
Accounting firms that won the 2018 Best of Accounting award are featured on BestofAccounting.com alongside satisfaction ratings and testimonials from their clients.
About Inavero
The Inavero team partners with professional service firms in the U.S. and Canada to measure client satisfaction, improve retention, capture testimonials, and increase new business. Inavero’s proprietary online survey program leverages the Net Promoter® Score methodology to measure client satisfaction.
About Best of Accounting™
Inavero’s Best of Accounting™ Award recognizes firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry. Award winners are showcased by city and area of expertise on BestofAccounting.com – an online resource for companies and individuals to find the best accounting firms to call when they are in need.
Net promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc. Bain & Company, and Fred Reicheld.
Contact Kat Kocurek, VP of Marketing P (503) 977-6295 F (503) 345-0934
