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BUFFALO, N.Y., Feb. 04, 2016 -- Castel Communications announced today they will be attending the 19th Annual DBA International Conference focusing upon the debt buying industry. This year’s conference will be held at the Aria Resort, Las Vegas, February 9 - 11, 2016 and is expected to draw nearly 1,100 attendees including collection law firms, collection agencies, major creditors and international members.
Castel will discuss with attendees topics associated with TCPA regulations relating to outbound calling, including Castel CallSelect’s™ impact on call center business. Barbara Crean, President, Northstar Location Services recently stated, “The solution allows Northstar to maintain compliance with TCPA and required controls while also increasing agent productivity through our process-directed workflow. The technology behind Castel CallSelect™ has been instrumental in driving compliance based campaigns and algorithms. These features meet and exceed client and regulatory standards.”
Conference attendees are invited to Booth 403 to learn more about Castel’s solutions, including recently unveiled Castel Explore™ Post-Call Transcription Speech Analytics. Capable of transcribing and presenting analytics to users faster and more accurately than other leading vendors in the market, Castel Explore™ provides incredible insight into business performance, compliance and risk.
About Castel: Founded in 1982, Castel designs call center software, services and solutions engineered for businesses. Castel listens, learns, plans and partners with companies to define and realize their future. For more information, news and perspectives from Castel, please visit Castel Newsroom at http://www.castel.com/castel-info/.
©2016 Castel Communications, LLC. All Rights Reserved. Castel logo is a trademark of Castel Communications, LLC.
Media Contact: Castel Communications LLC Anne Pacifico, +01.800.657.8215 [email protected]
