Louis Vuitton is under investigation by Hong Kong’s privacy regulator following a major data breach that compromised the personal information of approximately 419,000 customers. The Office of the Privacy Commissioner for Personal Data (PCPD) confirmed Monday that it launched a formal probe into the incident, which follows a recent cyberattack on the luxury brand in South Korea.
The compromised data includes sensitive customer details such as full names, passport information, residential addresses, email addresses, phone numbers, shopping histories, and product preferences. Louis Vuitton officially reported the breach to Hong Kong authorities on July 17.
The cyberattack was initially detected by the company’s French headquarters on June 13 after noticing unusual activity within its IT systems. A more detailed internal investigation later revealed, on July 2, that the breach extended to its Hong Kong customer database.
The luxury fashion giant has yet to disclose whether payment or financial data was affected, but the extent of the personal data leak raises significant concerns over data protection and cybersecurity within high-end retail operations. The PCPD stated it will assess whether Louis Vuitton had adequate measures in place to protect customer data and comply with Hong Kong’s Personal Data (Privacy) Ordinance.
This breach comes amid growing global scrutiny of how luxury brands handle user data, particularly in Asia, where digital threats have increasingly targeted customer information. Cybersecurity experts warn that high-profile companies must enhance data protection strategies to prevent future incidents.
Louis Vuitton has not commented further on the breach but is cooperating with authorities. The investigation is ongoing, and affected customers are advised to monitor for potential misuse of their personal information.
The incident underscores the importance of robust cybersecurity frameworks in the luxury retail sector.


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