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Salesforce, an American cloud-based software company, headquartered in San Francisco, California, is launching its Hyperforce cloud-based software service in South Korea. With the release of this service, the company wants to add fuel to its leadership in the country's digital transformation market.
Hyperforce service is a type of software package that can operate on public cloud computing services such as Microsoft Azure and Amazon Web Services (AWS). This means Salesforce's customer relationship management (CRM) services will be able to run on the public cloud through Hyperforce. As per The Korea Times, this service is already available in nine countries, including Canada, Japan, the U.S., India, and France.
"Salesforce will support domestic companies' digital innovation acceleration by launching the new service while quickly introducing innovative technologies required by markets and customers to lead the digital innovation paradigm in the Korean market," Salesforce Korea's country manager, Sohn Bu Han, said during a press conference that was recently held at Seoul's Lotte World Tower.
Aside from bringing the Hyperforce service to South Korea, Salesforce is also boosting its leadership in digital transformation in the country via cooperation with LG CNS, the IT service firm subsidiary of LG Corporation.
LG CNS introduced a software-as-a-service (SaaS) platform called Singlex in February of this year. Salesforce was one of the software providers that extended support to the company for the successful launch. With the new platform, LG CNS is able to offer end-to-end integrated IT services throughout the digital innovation process, including consulting, tech proposal, construction, and maintenance.
"To help firms achieve digital transformation, they need technology service providers like Salesforce and their partner companies like LG CNS," LG CNS digital technology division's vice president, Kim Chang Eun, said in a statement. "The close alliance between Salesforce and LG CNS has become very important as they can response agilely to their customers' demands."
Meanwhile, Hyperforce was only introduced in December 2020. It has been described as a complete re-architecture of Salesforce created to deliver a more powerful platform to aid the growth and success of Salesforce's customer base around the world.
