Storage.ae owner and CEO Malek Barghout told Gulf News the Dubai company served 35% more customers over the past year and expanded capacity 28%, with businesses making up 40% of clients.
Gulf News published the figures in partner content. It reported that the privately held company has financed its development internally, without outside investors.
Companies now form 40% of the operator’s customer base. They store merchandise and stock as well as archives, office furniture and equipment, according to Gulf News. The article linked business use to firms needing extra space without committing to bigger commercial sites.
Households account for the other 60%. The company serves residents seeking somewhere to keep belongings during a relocation or home renovation, an extended trip, or a move to a smaller home, Gulf News said.
Storage.ae combines pickup and drop-off with a digital service. The app shows customers a list of items in storage and lets them arrange collections or ask for a particular item to be returned without a warehouse visit, the report said.
Gulf News contrasted that approach with self-storage services that require renters to move their goods and travel to a facility during access hours. The article said the operator competes on ease of access in addition to the space it has available. Gulf News said providers are also competing over access, security and ease of use, responding to Dubai customers’ expectations for services that can be managed by phone.
The outlet linked demand to a mobile expatriate population, frequent household moves and changing lifestyles in Dubai. Barghout also cited the regulatory environment. He pointed to licensing costs having fallen by more than 75% as an example of government support, Gulf News reported.
Barghout called storage a “remarkably resilient business.” Gulf News said customer needs can arise in different conditions: expansion may bring newcomers or new companies, while uncertainty can prompt residents and businesses to adjust their living or operating arrangements.
