Tricentis Customer Success Program Transforms Software Testing into a Catalyst for Innovation

MOUNTAIN VIEW, Calif., April 25, 2018 -- Tricentis, provider of the industry’s number one Continuous Testing platform, today expands its global Customer Success Services to support the company’s 800+ global customers on DevOps and digital transformation initiatives. Recognized by the three top industry analysts as the leader in software test automation, Tricentis’ Customer Success Services guides customers and partners worldwide to rapidly realize the value of advanced automated testing.

Traditionally, legacy software testing technologies have failed to keep their promise of providing sustainable and scalable automation. This is due to the fact that no tool alone can ensure testing process transformation; this requires embarking on a shared journey with customers to help them reach their business goals.

To address this business need and growing customer demand, Tricentis is expanding their Customer Success Services program and recently hired Christian Plaichner as Senior Vice President to lead the company’s effort. The Tricentis Customer Success Services team leverages insights and best practices that come with over 800 implementations within Global 2000 organizations and delivers a customized customer success roadmap and metrics that charts the path to each organization’s unique objectives.

“Digital transformation is not just a business strategy, it requires the transformation of entire organizations and the products they support,” said Plaichner. “Enterprises simply cannot afford to continue to rely on outdated technologies and processes when there’s been such a sea change in what’s required for success. At Tricentis, we’re enabling Global 2000 organizations to eliminate the roadblocks around software testing and converting testing practices into a true business asset and catalyst for innovation.”

Tricentis’ Customer Success Services organization will be on-hand at Accelerate SF 2018 in San Francisco, CA, on May 7-8. They will be joined by Tricentis customers who will share success stories on how they harnessed the power of testing to deliver better products and services to their own customers.

About Tricentis
Tricentis provides a Continuous Testing platform that accelerates testing to keep pace with Agile and DevOps. With the industry’s most innovative functional testing technologies, Tricentis breaks through the barriers experienced with conventional software testing tools—achieving test automation rates of over 90 percent. Tricentis Tosca, an integrated software testing solution, consists of a scriptless, model-based approach to Test Automation and Test Case Design, encompassing risk-based testing, test data management and provisioning, service virtualization, and more. Tricentis is an established and reliable enterprise partner, helping to deliver significant performance improvements to testing projects.

Tricentis’ 800+ customers include the most technically advanced leaders among the Global 2000, including A&E, Allianz, BMW, HBO, Deutsche Bank, Toyota, Lexmark, Orange, Starbucks, Telstra, UBS, Vantiv, and Vodafone.

Tricentis has offices in Austria, Australia, Germany, India, Netherlands, Switzerland, Poland, United States and the UK. To learn more, visit https://www.tricentis.com or follow us on LinkedIn, Twitter, and Facebook.

©Tricentis and Tosca are registered trademarks of Tricentis. Other trade names used in this document are properties of their respective owners.

Contact Information
Noel Wurst
Tricentis
[email protected]
+1 (904) 673-4427