Citigroup to Create 510 Jobs with $16.1M Expansion in Charlotte

Citigroup (NYSE: C) is set to expand its presence in Charlotte, North Carolina, by creating 510 new jobs, according to Governor Josh Stein. The banking giant will invest $16.1 million in a new office facility in Mecklenburg County, strengthening its operations in personal banking, finance, and marketing.

The expansion highlights Citigroup’s continued commitment to in-person services, even as digital banking becomes more widespread. Despite growing reliance on online platforms, U.S. banks like Citi continue to view physical office locations as key to building long-term customer relationships.

Charlotte was chosen for its strategic value and growth potential. "Charlotte stood out as a location where we had a unique opportunity to invest by establishing a formal presence," said Edward Skyler, Citi’s head of enterprise services and public affairs. The move underscores the city’s importance as a financial hub and reflects Citi’s long-term strategy to deepen regional engagement.

The newly created positions will offer an average annual salary of $131,832, significantly above the county average. This move is expected to bring a substantial economic boost to the local community through both direct employment and related business activities.

Bloomberg News first reported the development, which aligns with Citi’s broader goals of modernizing its workforce while maintaining strong community ties. As one of the largest financial institutions in the U.S., Citigroup’s investment in Charlotte signals confidence in the region’s talent pool and business environment.

The announcement comes as financial institutions balance technological innovation with the need to maintain personal client interactions—a dual approach Citi appears to be embracing through this expansion.