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OpenTable’s ChatGPT Integration Accounted for 190,000 Seated Covers in September

The count covered September, the first complete calendar month after the ChatGPT booking option went live Aug. 10.

Updated 1 min read
A diner checks a smartphone beside a menu at a restaurant in San Francisco, California. (AI-generated image / EconoTimes)
A diner checks a smartphone beside a menu at a restaurant in San Francisco, California. (AI-generated image / EconoTimes)

At Booking Holdings’ Nov. 3 earnings call, CFO Ewout Steenbergen said the OpenTable-ChatGPT integration recorded 190,000 seated covers in September.

Booking Holdings CEO Glenn Fogel said the integration had become one of OpenTable’s fastest-growing channels, from a small base.

ChatGPT displays available OpenTable reservation times, and users can select one to start the booking process.

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