PalmPay says it paired customer fraud guidance with app security tools at a Nigeria Police Force National Cybercrime Centre awareness walk on Saturday, Oct. 17, 2026, as part of efforts to prevent digital-payment fraud.
Under “PalmPay Dey For You,” the fintech asks customers to spot signs of fraud, use verified channels to contact PalmPay and keep PINs, passwords and one-time passwords private. It also directed users to the app’s Security Center but did not detail which features customers should use.
PalmPay Nigeria Managing Director Chika Nwosu said customer knowledge should complement technical safeguards. Nwosu pointed to phishing and social engineering as cyber risks growing more complex, and said equipping people to recognize fraud was “more important than ever.”
A police announcement reproduced by Security and Safety Matters put the walk under the theme “Towards a Resilient Cyberspace.” It also listed a seminar and panel discussion for Oct. 15 at the Police Resource Centre in Jabi, Abuja. Police guidance called for strong passwords, two-factor authentication and scrutiny of links or requests before people respond.
PalmPay described the Oct. 17 walk as its second consecutive year participating. TheCable reported in 2025 that PalmPay supported that year’s cybersecurity walk.
PalmPay has said customer awareness can complement technical safeguards and may help build trust and adoption. No measure of those effects has been reported. The Nigeria Police Force's March 2026 online-safety campaign also urged people to protect financial details, including PINs and one-time passwords, according to a police press release.
The available accounts give no figures for the campaign's reach or the fraud losses it prevented. BusinessDay separately described its impact as unquantified.
