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Samsung Electronics is moving away from the use of ChatGPT, citing security issues, and developing its in-house artificial intelligence (AI) to assist employees with tasks such as translation, knowledge search, and summarization. The AI, superior to the recently debuted GPT-3.5, is being introduced by the company's semiconductor unit.
Samsung Electronics will launch a customized artificial intelligence (AI) service for its staff, who, in turn, will use it for translation, knowledge search, and summarization. The company will no longer use the ChatGPT after the series of confidential information leaks that only happened in April this year.
As per The Korea Times, the firm's Device Solutions (DS) unit, which handles the chip business, will introduce the large language model (LLM). The DS division said their version is at a level higher compared to the GPT-3.5 that debuted this year.
Moreover, the Samsung Electronics chip unit is planning to make its basic services available in December. Thereafter, it will roll out the professional search services in February 2024.
After the release of the AI service, The Korea Herald further reported that the company's newly-created AI-based system would support nine key areas that will help employees with their tasks, and these are automated responses for purchasing and expenses, design, document creation, code generation and review, meeting transcription of minutes of internal meetings and summarization, company analysis, voice of the customer (VOC) response, and more.
"Depending on how we utilize generative AI, we can bring about tremendous innovation in our work," Kyung Kye Hyun, DS division head at Samsung Electronics, said in a recent talk for workers that took place at Yonsei University. "We are currently pursuing the adoption of customized AI through domestic specialized companies."
He added, "What I am currently doing is changing our organizational culture, restoring our weakened development competitiveness and meeting customers worldwide to draw the future together with Samsung."
Photo by: Samsung Newsroom's Media Library
