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Sony Playstation is facing a class action lawsuit in the United Kingdom for allegedly ripping off its customers. The £5 billion case claimed that video game console maker overcharged millions of users.
As per BBC News, Sony PlayStation has been accused of taking advantage of its customers by selling overpriced games and other in-game items. A group led by consumer rights activist, Alex Neill, took legal action, and they are confident that almost nine million users will be compensated.
They claimed that Sony PlayStation violated some consumer rights, including the competition law, by imposing unfair terms and conditions for game publishers and developers and hiking up prices. The group filed the case at the Competition Appeal Tribunal and stated the gaming firm abused its position as the leading brand in the market.
They said that the company also imposed a 30% commission from game developers for each game and in-game item they sold via the PlayStation Store. They added that the company’s actions caused the increase in prices, and this resulted in customers being overcharged without them being aware of it.
The group said that the accumulated overcharged in the last six years may have already reached a total of £5 billion. In their lawsuit, they are claiming an estimated damage between £67 and £562 per person.
PlayStation users will automatically be part of the claim for compensation if they owned a console since Aug. 19, 2016. They must also be living in the U.K. and have bought PS games and made in-game or add-on content purchases through Sony’s PlayStation Store.
"We believe we have got a really strong case or else we would not be doing this," Neill told BBC News in an interview. "It is a big undertaking to take on a company like Sony and with this legal action, I am standing up for the millions of UK people who have been unwittingly overcharged as we believe Sony has abused its position and ripped off its customers.”
Finally, the Financial Times reported that this lawsuit against Sony PlayStation is the latest collective action from the consumers that have been filed at the Competition Appeal Tribunal, which is currently being inundated with class actions and anti-trust lawsuits filed on behalf of the users.
