Thanks to internet adoption and numerous technological advancements, online gambling has been rapidly growing for the past two decades. There are millions of registered casino users worldwide, and the competition will become even fiercer in the upcoming year.
Each year comes with advanced technological innovations that bring new projects and unique ideas to the market, and we expect this trend to continue next year as well. What is on the horizon for the iGaming industry in 2020? Read on to find out!
Artificial Intelligence in Online Gambling
Artificial Intelligence is one of the most transformative tech breakthroughs of our time. This technology will have a tremendous impact on every industry, including gambling.
For example, AI can be used to analyse players’ preferences in terms of game selection. So the next time they log in to their casino accounts, they will get a personalised welcome page with suggestions according to their preferences. This way, users can find their favourite games and stop wasting time by searching manually.
AI can also be used in areas such as customer support. Some casinos already use modern chatbots to handle queries. These programmes learn from every question and provide much more detailed answers the next time the user asks for assistance.
Casinos can use AI systems to reinforce protection measures. AI software can track down cheating players and detect fraud by analysing patterns, which allows casino operators to take appropriate action to prevent those things from happening.
Gambling addiction is another problem that can be mitigated by AI usage. The system can easily detect players’ behaviour and enable gambling regulators to detect initial stages of problem gambling.
Virtual and Augmented Reality in Casinos
Some casinos have been utilising this state-of-the-art technology for years now. These sites provide an authentic gaming experience, allowing players to explore a virtual casino environment and enjoy the latest VR-adapted games. VR poker is gaining more popularity and a few casino operators already offer such games on their platforms.
Gamblers will soon be able to play their favourite games in real time while looking at the person they’re playing with or against. In VR casinos, you’ll be able to interact with other players (or even dealers) by using your VR equipment.
Note that this technology is still in its infancy. We are looking forward to seeing what advancements the future brings in this area.
More Blockchain Casinos
Blockchain technology is already being utilised in the casino industry. Casinos that use it have a decentralised system, which means they are not able to access and manipulate data. In other words, all games are genuinely fair and random.
Transactions in blockchain casinos are ultra-fast and 100% safe and secure. When making deposits, players don’t have to input any financial or personal data, so there is no sensitive information stored — all transactions are entirely anonymous. Blockchain casinos keep track of all bets and games and players can access those records whenever they want.
Although blockchain technology has been lurking around the iGaming industry for quite a while, first blockchain casinos have appeared only recently. At the moment, there are only a few blockchain developers and casinos but we expect this number to increase in 2020.
Expert reviews of online casinos and casino games such as the Lucky 247 review provide information about a casino’s game variety, customer service, payment options, and other things.
These sites compare different casinos based on these criteria and only the operators that reach the highest quality standards are granted a spot on their lists. Therefore, in order to remain relevant, online casinos must adapt to technological trends.
This article does not necessarily reflect the opinions of the editors or management of EconoTimes.


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