Bitcoin payment service, Bitwala has added a new feature – LolaBot, a bitcoin virtual assistant that uses artificial intelligence tools like voice recognition and natural language processing.
The official release stated that the name is inspired by Bitwala’s own French bulldog that is responsible for overseeing people’s work. LolaBot not only enables visitors to ask general questions like the price of bitcoin, who invented bitcoin and so on, but also allows those visitors interested in getting to know Bitwala to ask questions about the company, the founders, among others.
“One of our main goals, since we entered the Bitcoin community in 2011, is education on Bitcoin. We wanted to make learning about Bitcoin more intuitive and what is more intuitive than simply asking?” Jörg von Minckwitz CEO & co-founder of Bitwala said. “LolaBot gets smarter and smarter the more questions you ask. We hope that in the future Lola can answer every question about Bitcoin that you can possibly come up with.”
Apart from answering and educating visitors, LolaBot is also designed to answer product-specific questions. The company said that like every newly launched virtual assistant, LolaBot still needs a lot of training in answering questions to customers and visitors.
