Dublin, Jan. 30, 2017 -- Research and Markets has announced the addition of the "Global Healthcare CRM (Customer relationship management) Market Analysis & Trends - Industry Forecast to 2025" report to their offering.
The Global Healthcare CRM Market is poised to grow at a CAGR of around 10.2% over the next decade to reach approximately $17.4 billion by 2025.
This industry report analyzes the market estimates and forecasts for all the given segments on global as well as regional levels presented in the research scope. The study provides historical market data for 2013, 2014 revenue estimations are presented for 2015 and forecasts from 2016 till 2025. The study focuses on market trends, leading players, supply chain trends, technological innovations, key developments, and future strategies. With comprehensive market assessment across the major geographies such as North America, Europe, Asia Pacific, Middle East, Latin America and Rest of the world the report is a valuable asset for the existing players, new entrants and the future investors.
Some of the prominent trends that the market is witnessing include growing number of infrastructural transitions and restructuring of healthcare databases, increasing use of technology by healthcare facilities, proactive contribution of patients in care delivery models and growth opportunities/investment opportunities.
Based on Technology the market is categorized into predictive CRM, cloud based-CRM, mobile CRM, collaborative CRM and social CRM.
Based on Product the market is segmented into referral, individual and individual & referral.
Based on Application the market is segmented into case coordination, relationship management, case management, community outreach and other applications. Case Coordination is further sub segmented into Pre-Authorizations / Eligibility, Patient information Management and Referrals. Case Management is further sub segmented into chronic disease management and clinical trials relationship management. Community outreach is further sub segmented into financial donor management, community health education and services outreach/promotion.
As per End User the market is segmented into providers, life sciences companies, payers and other end users.
Key Topics Covered:
1 Market Outline
2 Executive Summary
3 Market Overview
4 Healthcare CRM Market, By Technology
5 Healthcare CRM Market, By Product
6 Healthcare CRM Market, By Application
7 Healthcare CRM Market, By End User
8 Healthcare CRM Market, By Geography
9 Key Player Activities
10 Leading Companies
- SAP
- Veeva Systems
- Salesforce.com
- Oracle
- IBM
- Cerner
- Lawson and Verint Systems
- Nice systems
- NetSuite
- Microsoft
- Amdocs Ltd.
- Siemens Healthcare
- Accenture
- Anthelio Healthcare Solutions
- AllScripts Healthcare Solutions Inc.
- Talisma
For more information about this report visit http://www.researchandmarkets.com/research/g4662s/global_healthcare
CONTACT: Research and Markets
Laura Wood, Senior Manager
[email protected]
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Related Topics: Healthcare Services, CRM (Customer Relationship Management)


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