Google Docs Went Down For An Hour, Lots Of Angry Students Couldn’t Do Homework

A lot of people use Google Docs to work on Word documents. These include homework, essays, and even shared company projects. So when the service went down for an hour on Wednesday, it was only natural that there would be a lot of angry users, especially students who were working on documents that had deadlines.

In the service details that Google posted, it would seem that the problem affected a lot of users all over the world. The issue has since been resolved, but following the recent problem that mistakenly blocked some users from accessing Google Docs, this is a troubling trend. It certainly impacted the trust that a lot of people feel towards the service, as reflected by the sentiments of users who complained on social media.

“The problem with Google Docs should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better,” the most recent notice reads.

As The Verge notes, it would seem that only Google Docs was affected by the outage. Drive and other G Suite services were still up and running. As for what the users experienced, they were essentially locked out of their documents and could not use the service. This didn’t apply to everyone, however, as there were still many who could apparently use Google Docs during the outage.

For those who were affected, many could only post angry comments on forums or dismay on social media, CNET reports. It would seem that Google Docs has been experiencing these kinds of issues several times this year alone. If the company is unable to stem the string of issues connected to the device, it may find a drop in the number of users who rely on it.