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Salesforce (NYSE: CRM) reported stronger-than-expected first-quarter fiscal 2027 earnings on Wednesday, driven by solid demand for its AI-powered enterprise solutions and continued growth in its cloud-based CRM business. Despite the earnings beat, Salesforce shares fell more than 2% in after-hours trading after the company issued slightly weaker-than-expected revenue guidance for the current quarter.
The software giant posted adjusted earnings per share of $3.88 on revenue of $11.13 billion for the quarter. Wall Street analysts had forecast earnings of $3.13 per share on revenue of $11.06 billion, making the company’s results a clear top- and bottom-line beat.
Salesforce, widely recognized as the world’s leading customer relationship management (CRM) software provider, continues to expand its artificial intelligence capabilities through its Agentforce platform. The company said demand for agentic AI solutions is accelerating as businesses increasingly adopt AI systems capable of handling proactive and goal-oriented tasks.
CEO Marc Benioff highlighted Agentforce as one of Salesforce’s largest growth opportunities, noting that the platform now powers every Customer 360 application. Benioff added that Agentforce annual recurring revenue (ARR) surpassed $1 billion, while combined AI and data ARR reached $3.4 billion.
In addition to its earnings report, Salesforce announced a massive $25 billion accelerated share repurchase program aimed at returning value to shareholders.
For the second quarter, Salesforce expects adjusted earnings between $3.25 and $3.27 per share on revenue ranging from $11.27 billion to $11.35 billion. Analysts were expecting revenue of approximately $11.36 billion.
The company also slightly raised its full-year fiscal 2027 revenue forecast to between $45.9 billion and $46.2 billion. Finance Chief Robin Washington said Salesforce remains confident in achieving stronger organic revenue growth during the second half of the fiscal year.
