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Microsoft has been putting a lot of effort into chatbots recently because the company believes that it is the next step in revolutionizing computing industry. The bots are meant to augment all of the apps and eventually, bring in a lot of money for the participating partners.
Venture Beat reports that Microsoft’s CEO, Satya Nadella, explains the importance of chatbots in revolutionizing the computing industry. Nadella believes that at some point, bots will become intelligent enough that they will be able to recognize the various, complex human interactions, which would then make them the future of computer interface.
During the tech giant’s 2016 Worldwide Partner Conference in Toronto, Nadella addressed thousands of resellers.
“So pretty much everyone today who is building applications whether they be mobile apps or desktop apps or websites will build bots as the new interface, where you have a human dialogue interface versus menus of the past,” he told the crowd.
However, despite the bright, colorful speeches, the end game is always going to be about the money. This is what Computerworld alluded to when it wrote a piece about Nadella’s speech.
Noting the Microsoft CEO’s favorite recent favorite phrase "empower every person..." in particular, which pertains to the overall strategy that the tech company has adopted, it’s only natural to assume that the bottom line is always going to be the main goal.
This hits home in particular with the resellers who Nadella was talking to since their main goal is, of course, to make money by reselling. It should certainly be a particular interest to them when Microsoft says that chatbots will allow them to reach more customers via Messenger platforms such as Skype and Facebook’s Messenger.
This is particularly important for services related to the Cloud, Azure, or Office 365, since resellers can charge a substantial amount with those. As far as speeches to exalt the benefits of chatbots go, Nadella hit the nail on the head.
