American fintech firm NovoPayment launches bot services for Messenger

Latin America's leading fintech company NovoPayment announced the launch of bot enablement services for Messenger, offering its users to quickly integrate and deploy bots for Facebook Messenger for their own digital services.

The availability of Messenger integration within its platform allows its clients including banks, financial institutions, retailers, among others to automate interactions quickly with their customers in engaging new ways.

“We’re helping our clients to quickly configure and deploy their own bots for Messenger, accelerating innovation and generating new, mobile, differentiated and engaging transaction streams with limited intrusion,” Anabel Perez, CEO of NovoPayment stated. “We look forward to continuing to explore the market for new, customized Messenger services, helping organizations to leverage this powerful technology.”

The new bot facilities will allow the clients’ end users to carry out automated functions like opening accounts, checking balances and transaction histories, initiating P2P payments, among others, within the Messenger.

A bot is a software application that runs automated tasks like scripts over the internet and performs tasks that are both simple and structurally repetitive.

The organizations and companies that are working with the fintech firm can now offer a new set of transactional and service experiences to their customers all while ensuring privacy, security, and compliance.