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McDonald's China has issued a formal apology in response to startling findings from an undercover investigation that revealed the use of outdated materials at two restaurants. The American fast-food behemoth is now scrutinized for food hygiene practices in its Zhengzhou, Henan Province, and Jinan, Shandong Province outlets.
Undercover Investigation Reveals Concerning Practices
Caixin Global reported that the investigation, spearheaded by the Beijing News in early March, uncovered that staff at these locations were altering time labels on expired food items, such as hamburger buns and chicken thighs, to extend their usage beyond safe limits.
The operation also revealed that managers changed food expiration date stamps and repackaged items to appear fresh.
Shine News added that another aspect of the scandal included the repeated use of frying oils, heightening concerns over consumer health risks.
Company's Response to the Allegations
Upon the findings, McDonald's announced its commitment to addressing the issue in cooperation with local market authorities. The fast-food chain conveyed a zero-tolerance policy towards deviation from its standard operating procedures and promised to take severe measures against the observed malpractices.
A Pattern of Food Hygiene Issues
This incident is not the chain's first encounter with food hygiene issues in China. In 2021, outlets in Anhui Province were found using expired food materials like lettuce.
Furthermore, in 2022, reports from Jiangsu TV Station exposed a McDonald's store in Nanjing for altering expiration date stamps on frozen chicken, suggesting a troubling pattern of disregard for food safety standards.
Moving Forward
McDonald's China is now facing a critical moment as it navigates the fallout of these revelations. The company must rectify the current situation and restore customer trust through transparent and stringent adherence to food safety regulations.
This incident serves as a wake-up call for McDonald's and the entire fast-food industry to reevaluate and reinforce their food hygiene practices.
Photo: Alia/Unsplash
