Mercedes-Benz has promoted an executive from its Korean unit to become the customer service chief in its U.S. office. Kim Jee Seop was assigned to the role, and this is the first time that the German luxury vehicle company has ever appointed a Korean executive for a key role at its base in the United States.
Prior to his promotion, Kim worked as the vice president of Mercedes-Benz Korea’s customer service unit. Now, he will be moving to the U.S. to assume his new job post and help with the business operations there.
According to The Korea Economic Daily, becoming the first Korean executive to be promoted to a high-ranking role in one of the company’s major global bases is quite remarkable. It was mentioned that this event also made Kim’s climb on the corporate ladder even more dramatic.
For his new job at the Mercedes-Benz office in the U.S., the newly-appointed customer service chief is expected to supervise both the vehicle maintenance and customer service divisions. He is a veteran of the company as he has been working at Mercedes-Benz Korea since 2002 via the Mercedes-Benz Global Asia Management Associate Program. In 2003, he also worked at the Daimler Australia-Pacific regional headquarters and at the company’s Germany HQ in 2004.
At Mercedes-Benz Korea, Kim Jee Seop was the vice president who was in charge of customer services since 2015. As the leader of this unit, he launched the customer assurance program at a time when the COVID-19 pandemic spread around the world in March 2020.
Meanwhile, Mercedes-Benz U.S. also announced the appointment of two other key executives, and they are Melody Lee, who was named the new chief marketing officer and Heike Scheuble, who was promoted to managing director post at Mercedes-Benz Vans.
Commenting on the new leadership assignments, Dimitris Psillakis, Mercedes-Benz Cars North America and CEO of MBUSA’s head of marketing and sales, said in a statement, “I am incredibly excited to further strengthen our U.S. executive leadership team with the broad expertise that Melody, Heike and Jee-Seop will bring to Mercedes-Benz USA. With these new appointments, we are poised to accelerate our path to become the most desired luxury electric brand in North America, and reinforce our commitment to our customers and dealer partners.”
Photo by: Jesper Brouwers/Unsplash


Japan Signals Preference for Low Interest Rates as BOJ Policy Debate Intensifies
Oil Prices Drop as Middle East Supply Recovery Eases Market Concerns
South Korea’s KOSPI Jumps Over 5% as Samsung, SK Hynix Rally on Micron Earnings Boost
SpaceX Stock Rebounds After Sharp Selloff, But Valuation Concerns Persist
SK Hynix Targets $29.4 Billion Nasdaq Listing to Expand AI Chip Business
Fortescue Faces Class Action Over Sexual Harassment Claims at Australian Mining Sites
Anthropic AI Model Uncovers Vulnerabilities in Classified U.S. Government Systems During Security Test
Johns Hopkins University Lays Off 110 Employees as Federal Research Funding Declines
Bayer Wins Major U.S. Supreme Court Roundup Lawsuit, Shares Surge
Morgan Stanley Sees Chinese Auto Market Recovery Gaining Momentum in Late Summer
World Bank Approves $1.1 Billion Emergency Funding for Bangladesh Amid Food and Energy Price Pressures
Gold Prices Fall Below $4,000 as Strong Dollar, Fed Rate Hike Bets Weigh on Bullion
Australia Jobs Growth Strengthens Rate Hike Outlook
OpenAI May Delay IPO to 2027 Amid $1 Trillion Valuation Goal
Kioxia Targets U.S. Listing as AI Chip Boom Accelerates
Trump Orders DOJ Investigation Into Exxon, Chevron Over High Gas Prices
Italy Investigates Microsoft Over Microsoft 365 AI Subscription Price Hike 



