KT Corp Launches Foreigner Center to Offer Services to Non-English Speakers

KT Corporation revealed it opened its first customer center for foreigners who do not speak Korean or English. The facility will offer services in eight languages: Filipino, Vietnamese, Indonesian, Cambodia's Khmer, Russian, Chinese, Nepali, and Burmese.

KT Corp. announced the establishment of this service center on Tuesday, Dec. 26. The South Korean telecom giant has named the facility the KT Foreigner Center, and it is located in Won-gok-dong, Ansan, in the province of Gyeonggi.

Services That Foreigners Can Avail

According to The Korea Economic Daily, the center will provide various services in eight languages to accommodate foreign customers. In the space, KT Corp. will allow non-English speakers to buy or book airline tickets and exchange currencies without assistance from staff, and a kiosk will be issued for the issuance of the company's prepaid WowPass SIM card.

In addition, foreigners will find after-sales service in the KT Foreigner Center and avail of battery replacements, change of display screens, and replacement of other mobile phone parts. It will also have areas to provide various phone experiences to foreign customers.

KT Foreigner Center's Business Hours

KT Corp. said that to further enhance the convenience it offers customers, the center's storefront will feature displays of languages available daily. The telecom company has set the business hours at the facility from 10:30 a.m. to 7:30 p.m., and it is open to foreigners every day.

"KT considers foreigners as our future target customers and is thoroughly preparing in advance, planning to offer never-before-seen experiences for foreign customers," Korea Joongang Daily quoted KT Corp's customer division's sales team head, Kwon Hee Geun, as saying in a statement. "We opened the KT Foreigner Center based on such mindset, and the center will play a key role in expanding our foreign customer base."

Photo by: KT Corp. Website