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Microsoft CEO Addresses Outage as Elon Musk Criticizes Crowdstrike and Microsoft

Microsoft CEO confirms global outage caused by Crowdstrike update; Elon Musk critiques the impact. Credit: EconoTimes

Following a historic global outage, Microsoft CEO Satya Nadella confirmed that a software update from Crowdstrike caused the disruption. The incident affected various industries worldwide. Tesla CEO Elon Musk highlighted the severe impact on the automobile supply chain.

Microsoft and Crowdstrike Address Global Outage as Elon Musk Highlights Widespread Disruptions

After a historic global malfunction that caused disruptions in various industries worldwide, Microsoft CEO Satya Nadella disclosed information regarding the incident. He stated that the incident transpired after the deployment of a software update by Microsoft's partner, Crowdstrike, which rendered computers globally inoperable. This was not a localized but a global one, affecting industries across continents. Microsoft is collaborating with Crowdstrike to address the disruption, as Nadella announced.

According to Wccftech, Tesla CEO Elon Musk noted that the incident substantially affected the automobile supply chain. Musk has maintained an active presence on his social media platform, X, with most posts centered around the disruption.

The current outage is one of the most extensive in history, impacting systems in the United States, Europe, and Australia. Industries that depended on Crowdstrike and Microsoft, including banking services, transit networks, automotive supply chains, airlines, media, and other services, were all affected. The disruption was not just a minor inconvenience but a severe blow to the functioning of these industries. Crowdstrike, a cloud-based enterprise security services provider, was responsible for the global suspension of numerous computers connected to Microsoft's Azure cloud computing and Windows platforms due to the software update.

Nadella Confirms Crowdstrike's Role in Outage as Musk Criticizes Impact on Auto Supply Chain

In his initial remarks following the outage, Nadella verified in a brief post on X that Crowdstrike's software update caused the global disruption. He stated that Crowdstrike "released an update that began impacting IT systems globally." He added that Microsoft collaborates with Crowdstrike and other industry actors to "provide customers with technical guidance and support to safely bring their systems back online." This suggests that many users are still unable to access their devices.

In response to Nadella's statements, Musk stated that the disruption had caused "a seizure to the automotive supply chain," suggesting that the impact was more extensive than initially anticipated. Microsoft has expanded its presence in the global technology industry, particularly as it promotes its Azure Cloud Computing system to businesses for their artificial intelligence workloads, following the AI surge sparked by its investment in OpenAI.

Despite the disruption, Microsoft's shares did not experience any impact during trading. Crowdstrike's stock initially gained approximately 3% over its opening price of $294, but it plummeted by 11%, according to Wall Street Journal.

Musk's remarks regarding the disruption were not restricted to Nadella. He claimed that the "antivirus" had become "the virus" due to Crowdstrike's function as a security platform. He also referred to the disruption as the "largest IT failure ever." Musk also expressed his dissatisfaction with the centralization of software, emphasizing the risks it presents and lamenting the vacant Crowdstrike office in the late evening as a result of remote work. He stresses the necessity of a more diversified global economy's operational system to prevent a single point of failure. Musk said his organizations had "deleted Crowdstrike from all of our systems."

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