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KFC Australia faces a supply shortage and is forced to limit its customer's menu. The fast-food chain is experiencing supply chain issues due to interruptions caused by the COVID-19 pandemic.
The major disruptions occurring to global supply chains due to the surge of COVID-19 cases have already hit Kentucky Fried Chicken's (KFC) poultry supply. Apparently, the problems concerning the supply chain and delays in deliveries related to the pandemic are causing the fried chicken restaurant chain to have a low supply of some of its products and ingredients in Australia.
As this happens, KFC has was left with no choice but to cut down the menu in its stores across the Land Down Under. It was reported that many branches in the region are affected by the supply shortage. It is no wonder that most of the KFC stores have signs that warn customers of sold-out items.
Some of the KFC menu items that are mostly affected by the supply shortage are the restaurant's original chicken, chicken fillets and wings, and zinger sandwiches. The unavailability of many menus is already posted before customers can even place their orders.
"Like many businesses across Australia, our supply chain and workforce has been impacted by COVID-19," KFC said in a statement regarding the reduced menu in the country. "Rest assured we're doing all we can to get back to fryin' everyone's faves as soon as possible. This is not the way we wanted to start the year, please be kind to each other, and our staff as they do their best to provide the chicken we all love."
Some displeased KFC Australia customers have reportedly posted their frustrations for the lack of certain menu items in the stores. They have aired their disappointments after trying to visit several stores and yet, still not successful in finding what they want to buy.
To this, KFC's spokesperson issued a short statement to 7NEWS.com.au and explained that it was unfortunate that their supply chain had been disrupted, and this resulted in some of its stores offering a reduced menu. "We're sorry for any issues this causes our customers but we are doing everything we can to help our suppliers get back on track," he added.
