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Nitika Garg

Nitika Garg

Associate professor, Marketing, UNSW Australia

Professor Garg's primary research interest focuses on studying the influence of affect on consumer judgment and decision making including choice and consumption. Specifically, she examines the effect of discrete emotional states such as anger, happiness, and sadness, on various aspects of consumer behavior especially, consumption of hedonic products.

She is interested in exploring the implications of these relationships for stakeholders such as managers, public policy officials, and consumers, and in testing strategies to mitigate affect's sometimes deleterious, influence on consumers. Professor Garg's research has appeared in the Journal of Marketing, Journal of Consumer Research, and Journal of Consumer Psychology.

Should brands take a stance on social and political issues?

Aug 27, 2024 00:00 am UTC| Insights & Views Business Politics

In the immediate aftermath of last months shocking assassination attempt on US presidential candidate Donald Trump, search engine giant Google found itself in hot water. The reason? A technical issue with its auto-complete...

The emotions at play when customers con businesses

Nov 18, 2016 00:31 am UTC| Research & Analysis Business

Customers who are fearful are more likely to be ethical in a tricky situation as the stakes increase, while angry customers will behave unethically no matter what the stakes, our research shows. In our study, we...

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